Hospitality Front of House
Casual / Part-time
Mona is on the lookout for enthusiastic, hard-working staff with strong food & beverage experience to join our phenomenal hospitality team to help us deliver exceptional customer service in our diverse venues. Between the Wine Bar, Source Restaurant, Dubsy's, Faro, and Void - we have a wide variety of offerings and need some amazing multi-skilled hospitality professionals to help us deliver!
Do you make great coffee? Do you mix an amazing cocktail? Or are you passionate about giving friendly and helpful service? We have roles in all our venues, with all levels of experience. What can you bring to the team?
If you have the skills and experience to deliver exceptional customer service in a unique, dynamic environment and have availability Friday, Saturday, Sunday, and Monday, please send through your application. The general Hospitality attendant role is outlined below, but if you have other specific skills or experience, please let us know!
- Work with the MONA food & beverage team to deliver exceptional customer service and hospitality experiences;
- Confident in operating point of sale systems;
- Provide beverage service to patrons in accordance with RSA guidelines;
- Physically fit to perform set up and close down procedures;
- Upsell food, beverage, and guest experiences and offers;
- Deliver and support our Zero Trash philosophy and practice;
- Understand and respect safe work practices and procedures.
- 2 - 3 years experience in food and/or beverage service preferred;
- A strong focus on visitor experience and customer service;
- A positive, professional, and friendly attitude;
- Must hold a current, valid Responsible Service Alcohol (RSA);
- Stay calm under pressure, work well in a fast-paced environment;
- The ability to work effectively within a team, supporting the entire food and beverage operation;
- Availability and flexibility over all four trading days (Friday, Saturday, Sunday & Monday);
- Bartending skills and cocktail experience are welcome.
Are you interested in working with us? Apply now!