Casual Accommodation Receptionist

Job No: MONA603
Location: Berriedale

Mona is looking for a friendly and knowledgeable Accommodation Receptionist to help to welcome our guests to our world-class Pavilions and ensure they have an enjoyable stay. This casual role will support the team at the reception desk onsite at MONA in Berriedale. This opportunity will likely be 2-4 shifts per week at this time, including nights and weekends, providing quality accommodation and reception services to our visitors.  

The Gig:

  • Provide the highest level of guest services with all reservations, check-in & check out experiences; 
  • Work in conjunction with our external stakeholders and tour groups, liaising day to day for guest bookings, meet & greet arriving guests, as well as assist with transporting guests around the site;
  • Maintain concise & efficient records and information for reception and bookings;
  • Coordinate with other departments, taking enquiries, bookings, and orders for onsite experiences;
  • Understand and respect safe work practices;
  • Assist with other guest queries, as required.

The You:

  • Previous experience in either an Accommodation reception and/or Guest Service role;
  • We can currently offer approximately 15+ hours per week (mainly Friday - Monday operations);
  • Flexible in your approach to work, including being fully available to work weekends and public holidays;
  • Well presented, polite, and professional;
  • Accommodating and understanding of guest requests and requirements;
  • Previous experience with booking systems is preferable;
  • The ability to work effectively as an individual as well as in a small team environment.

We are looking for someone who can start immediately, so apply now!

Apply Now

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Mona is collecting personal information from you as part of the recruitment and selection process.  We recognise the importance of privacy and are committed to ensuring the privacy of your personal information collected and/or received by us.

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